Covad Wholesale Support Systems

Being a Covad Wholesale customer means more than just getting the latest technologies and solutions for your end customers. It also means getting superior service and support to ensure that you and your end customers receive the highest quality communications services. Covad prides itself in providing a carrier-grade network. However, should problems arise, Covad is there to assist.

Dedicated Wholesale Solutions Support

• Specialized team of experts support you 24x7x365
• Toll-free hotline with fast response

Robust, Easy-to-use Support Systems

• Online ordering through Connect, our wholesale portal, or through XML-based API integration
• Connect lets you take care of all your ordering and maintenance in one place:
  • Online prequalification and ordering
  • Order management—view your orders in real time
  • Network Weather Report—get detailed information about our network and any outages
  • Trouble Ticket management—place trouble tickets and view notes on progress